Customer Research for Agencies and Consultants

You want to offer deeper strategic insight — but research takes time, and your team is already flat out.

I run the interviews, surveys, and analysis, so you can deliver sharper work, upsell with confidence, and grow without adding to your workload.

Customer Research for Agencies and Consultants

Flexible research services that help your strategy land

You lead the strategy. I handle the research — interviews, surveys, competitor audits, and more — so you can focus on delivering sharper recommendations and standing out with your clients.

I plug into your process and take the research off your plate, fast. Here's what that might look like:

Interviews

Stakeholder or customer conversations distilled into clear, usable insights.

Stakeholder Engagement

Internal alignment through interviews, workshops, or surveys.


 

Surveys

Designed and analysed to uncover trends and validate direction.

Secondary Research

Market, category, and desk research with strategic takeaways.

Internal Data Review

Feedback, call notes, and CRM data turned into patterns you can use.

Messaging tests

Quick user feedback on ideas before they go to market.

 

Persona Validation

Define and validate key customer segments with real data.

Competitor Audits

Sharp, structured reviews of positioning, content, and messaging.

Customer Case Studies

Gather quotes, testimonials, and stories that support positioning.

 

Insight Reports

Synthesis and recommendations, packaged to share with clients.

 

Why work with me

What makes my approach different

You don’t need more data — you need direction.

I bring a mix of sharp research skills and real marketing experience, so you get insights that make sense and make a difference.

You’ll get clear takeaways, practical next steps, and someone who knows how to turn customer feedback into action — not just a PowerPoint deck.

My work is: 

  • Tailored to your goals: Every project is shaped around what your team needs.
  • Actionable from day one: Clear findings, next steps, and support to put them into practice.
  • Built for busy teams: I get what it’s like inside small, overstretched teams — and work around that.
  • Strategic and practical: I bring marketing experience, so I know which questions matter.
  • Clear, not complex: Insight should give your team confidence, not confusion.

 

Explore my previous projects and clients 

Grace Windsor AmpliStory

How does this work? 

This isn’t a fixed package. I shape the research around your project — from running interviews to delivering insight reports or working quietly behind the scenes.

You stay in control of the client. I fit into your workflow and deliver clear, credible insight that makes your work stronger.

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Delivery Options

  • White-label: I work directly with your client, but everything is delivered under your brand. I can join calls, present findings, and contribute as part of your team.
  • Behind-the-scenes: I stay invisible. You handle the client relationship, and I support you privately with research, insights, and deliverables. 
  • Collaborative: We show up as a team. Shared branding, shared input. Ideal for long-term partnerships or when your client values direct access to research expertise.
 

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When to bring me in

Most consultants work me in to support:

  • Brand strategy or repositioning
  • Go-to-market audits and launch planning
  • Messaging or content strategy
  • UX and product research support
  • Strategic planning or growth audits


Want a research partner who gets it done — no hand-holding required?