Ready to build a B2B brand that clicks, without the guesswork?
Research shouldn’t end in a dusty report. And marketing shouldn’t run on hunches.
I bring the two together, working with marketing teams, consultants, and agencies to turn customer insight into strategy that works, messaging that connects, and launches that deliver.


How I can help you
You're smart. Your team's capable. But you're tired of making big marketing decisions based on assumptions and hoping they work.
I help you find out what customers really think before a launch or rebrand. Then I turn it into clear messaging and a simple plan your team can run with.
You need me if…
- You want real customer insight for a launch or rebrand
- Your messaging isn’t landing and you need to know why
- You want original, non-AI research for content campaigns
- You’re a consultant who wants research support without the extra headcount
Brands I've worked for and with
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How we can work together
I offer flexible ways to work together, from quick wins to full-scale consulting.

Mentoring
Ideal for people leading marketing, research, or strategy in busy teams.
What we can cover:- Messaging and offer reviews
- Research plans you can run
- Business strategy and priorities
- Flexible—bring any challenge

The Persona Sprint
Fast, evidence-backed insight. Ideal before a launch, rebrand or campaign.
Includes:- Data audit
- 2-hour persona workshop
- An actionable persona profile
- Next steps plan

Research Projects
For projects that need deeper research and strategic planning.
Includes:- Customer interviews and surveys
- Brand positioning and messaging
- Campaign and content strategy
- Competitor and market insights
White-label research services for agencies and consultants
I partner with consultants, fractional CMOs, and agencies who want to deliver stronger client work, upsell strategy services, or take on bigger projects — without stretching themselves thin.
I run the research — interviews, surveys, analysis — and turn it into insight you can use. I fit into your process, bring strategic thinking, and get it done with zero hand-holding.
- Brand strategy, positioning, and messaging projects
- Go-to-market and product launch support
- Customer insight phases in rebrands or new market entry
- Strategic audits and discovery work
- Ongoing research capacity for retainer clients
- Customer interviews, surveys, and desk research
- Insight summaries, workshop-ready decks, and recommendations
- Strategic input, messaging frameworks, and planning support
- Flexible delivery: white-labeled or collaborative
Before working with Grace, we knew the importance of conducting thorough customer research, we just didn't have the internal experience or knowledge to do so.
When a client came to us asking for support in this area, Grace was the exact person we were looking for: Someone well-versed in the nuances of research, who brings professionalism, a keen eye for detail, and great communication skills to the project.
I'd 100% work with her again and if you're looking for support with customer research or marketing strategy, I suggest you do too!
Defne Gencler, Founder and Managing Director, Laurel Leaf