Everything you need to tell your story consistently
The hardest part of marketing is trying to write copy or build decks from scratch. I use a four-step process to turn raw customer evidence into execution-ready assets. We don't just stop at "Insight." I translate our findings into the specific words, arguments, and frameworks your team needs to execute immediately.
For Marketing & Product
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Messaging framework: The "Source of Truth" document for all campaigns, ensuring consistency across every channel.
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Buyer personas: Deep profiles on customer motivations, pain points, and buying triggers.
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Web copy: Plug-and-play copy blocks for your site, ready for design.
For Sales
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Battle cards: Quick-reference guides on how to win against specific competitors.
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Talk tracks: Scripts for objection handling and value selling, grounded in real customer quotes.
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Sales decks: A narrative structure that validates the buyer's problem before pitching your solution.
For Leadership & Strategy
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The brand story: A clear, definitive narrative of who you are, who you help, and why you win.
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Value proposition: The core promise that differentiates you in the market.
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Elevator pitch: A concise, punchy way for anyone in the company to explain the business in 30 seconds.

See the results for yourself
Curious about the impact of clear messaging? Discover how I helped three companies refine their positioning, brand story, collateral, and visual identity, leading to streamlined marketing strategies, improved lead quality, and faster sales cycles.
Two clear ways to get started
I’ve structured my work into two paths: The Messaging Sprint for when you just need to get your story straight, and The Strategic Deep Dive for when you need to dig into the data and support your sales team.
The Messaging Foundation
Best for: Refreshing your website or launching a new product. Validate your positioning and build the core messaging assets you need to go to market.
Duration: 8-10 weeks
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Project kick-off workshop (60 mins)
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Secondary and competitor research
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Internal data review
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5 customer interviews
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Core messaging framework (Value prop, elevator pitch, high-level brand story, and key benefit pillars)
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1 buyer persona
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Homepage copy
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Outcomes and action plan workshop (60 mins)
The Strategic Deep Dive
Best for: Rebranding, pivoting, or connecting sales and marketing. We look at the full picture—from marketing data to sales calls—to build a strategy that works across the buyer journey.
Duration: 10-12 weeks
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Project kick-off workshop (90 mins)
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Extensive internal data review
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8 customer interviews
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3 internal stakeholder interviews
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Full messaging framework (Core + vision, mission, values, and tone of voice)
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2 buyer personas
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A buyer's journey map
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Sales enablement: 3 battle cards, 1 strategic email sequence, and a pitch deck narrative
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Web copy: homepage and one product page
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Outcomes and action plan workshop (90 mins)
Learn more about my services
It’s hard to measure the impact of messaging. How do I justify this budget?
It’s true that you can’t always track a direct line from a "headline" to a "sale." But you can calculate the daily cost of the problem.
Think about what the current lack of clarity is costing you:
- The cost of bounced traffic: You’re paying for ads and content to drive people to your site. If they leave because they don’t "get it" in five seconds, that budget is wasted.
- The cost of stalled deals: How much revenue is sitting in your pipeline right now because your sales team can’t clearly articulate why you are the better choice?
- The cost of friction: Think about how hard it is to get a campaign out the door when Sales and Marketing are misaligned. That internal drag slows down everything.
When your story is clear and based on customer evidence, friction disappears across your organisation. That is what you are investing in.
Can you summarise the 4-step process?
Yes. Every project follows the same proven framework to ensure we don’t miss anything:
- Discovery: We align on your business goals and the exact problem we’re solving.
- Insight: I conduct the research (interviews, audits, and data review) to uncover the truth.
- Story Development: I translate those insights into your strategic messaging and positioning.
- Handover: I turn the strategy into execution-ready assets (like web copy and battle cards) so you can launch immediately.
How long does a project take?
The Messaging Sprint typically takes 8-10 weeks. The Strategic Deep Dive typically takes 10-12 weeks.
Quality research takes time. We need to recruit the right customers (not just the easy ones), conduct deep interviews, and synthesise the data into a strategy that lasts.
For the Deep Dive, the exact timeline depends on your specific business goals, the number of internal stakeholders we need to align, and the complexity of your product suite. We will define the schedule together during our initial conversations.
What is the difference between the "Core" and "Full" Messaging Framework?
The Core Framework (Tier 1) gives you everything you need to talk to customers: your Value Proposition, Elevator Pitch, Brand Narrative, and key Benefit Pillars. It is designed to fix your external marketing.
The Full Framework (Tier 2) covers Go-to-Market plus Internal Alignment. In addition to the Core elements, we define your Brand DNA (Vision, Mission, Values) and Tone of Voice guidelines. This is essential for larger teams that need to align their culture, product, and sales teams behind a single identity.
Do you design the sales deck?
I build the story, not the design. I provide a complete story and text wireframes that you can hand directly to a designer.
The scope includes:
- The core story: A 6–8 slide narrative flow that explains the market problem, the "shift," and your solution.
- Persona variations: Tailored slides for your specific buyers (up to 3 unique slides per persona, for a maximum of 3 personas).
This ensures the logic and persuasion are perfect before you spend budget on visual design.
Who finds the customers for interviews?
How much time does this require from my team?
I know B2B marketing teams are busy. I keep your involvement focused on high-impact moments: the Strategy Workshop (60–90 mins), providing the customer list, and the final Handover Workshop. I handle the heavy lifting in between.
I have a specific research need (like churn analysis or new market validation). Can you help with that?
Yes. While the packages above are my most popular engagements, I frequently support teams with bespoke strategic challenges.
Common custom projects I take on include:
- Churn & Retention Analysis: Conducting exit interviews to find out exactly why customers are leaving.
- New Market Validation: Testing a hypothesis before you invest heavily in a new vertical.
- Sales Enablement Training: Running workshops to teach your sales team how to use the new messaging effectively.
If you have a specific challenge in mind, just book a call and we can scope a custom project that fits your goal.
What if we’re not ready for a full research project?
Sometimes teams just need a quick perspective before committing to a bigger project. I can run a short, focused insight sprint — a few interviews, a one-page summary, and a short workshop — to give you clarity on your next steps.
