---
title: AmpliStory Blog | Customer research
description: Customer research | Writing on customer research, B2B positioning, and what it actually takes to understand your market. Practical, not theoretical.
---

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# How B2B revenue alignment is built

Clearer revenue decisions start with a shared understanding of the customer.

This is where I write about the research, positioning, messaging, and alignment issues that help B2B teams make better decisions, tell a more consistent story, and grow with more confidence.

Stay connected and receive a monthly newsletter with highlights and new insights — [subscribe here](https://amplistory.com/newsletter).

- [ALL](https://amplistory.com/blog/all)
- [Customer research](https://amplistory.com/blog/tag/customer-research)
- [Positioning and messaging](https://amplistory.com/blog/tag/positioning-and-messaging)
- [Revenue alignment](https://amplistory.com/blog/tag/revenue-alignment)
- [AI in research and messaging](https://amplistory.com/blog/tag/ai-in-research-and-messaging)
- [Sales enablement](https://amplistory.com/blog/tag/sales-enablement)
- [Marketing Strategy](https://amplistory.com/blog/tag/marketing-strategy)
- [Revenue strategy](https://amplistory.com/blog/tag/revenue-strategy)

<https://amplistory.com/blog/define-business-problem-before-decision>

Revenue alignment

### [How to define a B2B revenue problem before you decide what to do](https://amplistory.com/blog/define-business-problem-before-decision)

When revenue stalls, the first explanation is not always the right one. Learn how to separate symptoms, assumptions, and working hypotheses before...

 Grace Windsor  Aug 12, 2026

<https://amplistory.com/blog/research-case-study-houseplants>

Customer research

### [How I approach a research project](https://amplistory.com/blog/research-case-study-houseplants)

A walkthrough of a real research project — the questions, tools, AI prompts, and analysis. Plus where desktop research stops and interviews take over.

 Grace Windsor  Nov 11, 2025

<https://amplistory.com/blog/rebrand-customer-research-messaging>

Positioning and messaging

### [B2B Rebrand Strategy: Why Customer Research Comes First](https://amplistory.com/blog/rebrand-customer-research-messaging)

Two rebrands. One built on internal opinion, one built on customer research. Here's what the difference looked like in practice.

 Grace Windsor  Nov 5, 2025

<https://amplistory.com/blog/customer-research-actionable>

Customer research

### [How to make customer research actionable](https://amplistory.com/blog/customer-research-actionable)

Most customer research doesn't fail in the field. It fails when the findings land in a document nobody acts on. Here's how to close that gap.

 Grace Windsor  Oct 9, 2025

<https://amplistory.com/blog/avoiding-customer-research-costing-your-business>

Customer research

### [Stop avoiding customer research: It's costing your business](https://amplistory.com/blog/avoiding-customer-research-costing-your-business)

Customer research avoidance is usually a process problem, not a people problem. Here's what it costs — and how to fix the approach.

 Grace Windsor  Sep 25, 2025

<https://amplistory.com/blog/prove-roi-customer-research>

Customer research

### [How to prove the ROI of customer research](https://amplistory.com/blog/prove-roi-customer-research)

Customer research is an easy budget to cut — until something goes wrong. Here's how to build the case for it before that happens.

 Grace Windsor  Sep 10, 2025

[1](https://amplistory.com/blog/tag/customer-research/page/1) [2](https://amplistory.com/blog/tag/customer-research/page/2)

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### Work

- [Research & strategy services](https://amplistory.com/#services)
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- [Story alignment call](https://amplistory.com/story-alignment-check)

### Resources

- [Blog](https://amplistory.com/blog)
- [A Guide to B2B Messaging Alignment](https://amplistory.com/b2b-messaging-alignment)
- [One-page messaging framework](https://amplistory.com/messaging-framework-template)
- [When to work with an external parter](https://amplistory.com/blog/marketing-agency-consultant-fractional-cmo)

### Company

- [About me](https://amplistory.com/about-us)
- [Fúinn](https://amplistory.com/fúinn)
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